The services that Zanity provides are only ever as good as the skill, ability and knowledge of our staff, and our ongoing personal development, training, upskilling and support programs make sure that such skill, ability and knowledge is as good as it can be.
We are involved with many ICT, web and digital media associations, institutes, societies, consortiums, academic institutions and other official entities, including the International Webmasters association (IWA), Australian Computer Society (ACS), Australian Interactive Media Industry Association (AIMIA) the Australian Web Industry Association (AWIA) and the World Wide Web Consortium (W3C).
This gives us access to publications, training and certification courses, customer management relationship resources, best practise guidelines and other advice and assistance, and also helps us communicate and interact with other industry professionals for education, training and development. With access to such timely and detailed information including industry developments and educational / training resources, we are able to deliver the best web services and develop lasting relationships with our clients.
Our internal training, support and development initiatives ensure the ability and confidence of our staff. We run internal upskilling sessions so that our clients always receive the best solutions possible. One example is Google Certified Individuals – this is a globally recognised certification which proves specialised knowledge for Google AdWords, including advertisement analysis, reporting and display.